Network Support & System Support 
Providing network support, server and software support is at the heart of Result IT's service portfolio - we are fully committed to providing unbeatable levels of support to all our clients for their entire IT infrastructure.
If you have been experiencing problems with your IT systems or just want peace of mind that experts are on hand if a problem does occur, our range of support options are designed to offer you the flexibility you require.
Pay & Go Support
Support is available on a 'pay as you go' basis, giving you access to our expertise in resolving issues with your systems as and when they develop. If a problem develops with any of your IT systems an engineer can visit your site to provide the specialist support you need to resolve the issue with minimum impact on your business.
Support Agreements
Of course, prevention is better than cure which is why we offer a range of monthly support agreement packages which include access to our engineers not only in the event of a problem, but through regular scheduled healthchecks and on-site support. All our support agreements include the following benefits:
- Free initial consultation & technical assessment
- Remote support ensuring prompt issue resolution*
- Discounted rates
- Regular reviews and strategic consultancy
- Guaranteed response times
- Monitored web based IT issue log*
- Regular on-site healthcheck & support
- Access to standby server hardware for emergencies
- Remote monitoring & proactive maintenance
- Predictable costs through inclusive support allowance
Please choose below for further information on any of our support options. Please contact us to find out more or to discuss a bespoke Support Agreement tailored to your specific needs.
