Our Bronze Support Agreement service offers an ideal level of support for small businesses with minimal support needs but who will benefit from the regular support and inclusive support resource;

• 10 hours of on-site support per month
• 5 remote support incidents per month
• Discounted rates from £45 per hour for on-site support
• A discounted rate of £15 per incident* for remote support
• A regular, scheduled monthly on-site healthcheck and support visit
• Bespoke Service Level Agreement (SLA) providing guaranteed response times for all issues
• FREE standby server for two days, £150/day thereafter - saving up to £500 per day