Our Bronze Support Agreement service offers an ideal level of support for small businesses with minimal support needs but who will benefit from the regular support and inclusive support resource;
- 10 hours of on-site support per month
- 5 remote support incidents per month
- Discounted rates from £45 per hour for on-site support
- A discounted rate of £15 per incident* for remote support
- A regular, scheduled monthly on-site healthcheck and support visit
- Bespoke Service Level Agreement (SLA) providing guaranteed response times for all issues
- FREE standby server for two days, £150/day thereafter - saving up to £500 per day
| Monthly Charge: £450 |
Annual Saving: £5,970 |