Our Silver Support Agreement is ideal for larger business who regularly require support services and includes the following;

• 15 hours of on-site support per month
• 15 remote support incidents per month
• Discounted rates from £40 per hour for on-site support
• A discounted rate of £15 per incident* for remote support
• A fortnightly one hour healthcheck and on-site guaranteed support visit
• Bespoke Service Level Agreement (SLA) providing guaranteed response times for all issues
• Discounted backup management services
• FREE standby server for up to three days, £150/day thereafter - saving up to £500 per day