Voice Over IP (VoIP)
Voice Over IP, or VoIP, is the rapidly developing technology in which telephone conversations are delivered across a data network such as a LAN, WAN or the Internet rather than using traditional telephony connections.
VoIP is set to become the international standard for telephony services over the next few years; speak to us now to discuss how VoIP could be used in your business to keep you a step ahead of your competitors.
VoIP systems offer a number of benefits to private users, small business and enterprise customers alike, although there are two key business benefits driving VoIP adoption in the Small & Medium Enterprise marketplace.
Increased flexibility & productivity
One of the greatest features of a VoIP system, especially for business users, is the ability to access the telephone network from outside of the private office environment. Using a suitable Internet, WAN or VPN connection your users can connect to your telephone system from anywhere in the world and access the same range of features traditionally only available to your office based staff.
Many VoIP systems can be closely integrated with your existing IP based applications such as CRM, Messaging and Email packages to provide advanced functionality unavailable with traditional telephone systems. They often also offer support for a range of enhanced collaboration tools such as video calls, conference calling and mobile routing as standard.
Cost savings & a simplified infrastructure
Through convergence of your existing voice and data networks, VoIP technology offers businesses savings in a number of areas as well as simplifying your infrastructure through consolidation on a single technology.
- Cut call costs through the use of VoIP ITSP (Internet Telephony Service Provider)
- Call remote workers and branch offices completely free
- Eliminate or reduce service charges on ISDN & analogue telephone lines
- Eliminates the need for separate data & telephone cabling within your office
VoIP solutions from Result IT
Deploying a VoIP solution can be a complex task and requires expertise in a number of areas including cabled & wireless networks, IP technologies, security and traditional telephony concerns such as ISDN, PBX and IVR systems.
Result IT works closely with a number of expert partners to ensure we are able to offer a premium VoIP solution to meet the needs of your business - from simple single user installations to hosted business class VoIP PBXs and SIP gateways.
